Chalet Assistant

with Purple Ski

newspaper Chalet Job France
location France, Meribel
start date 2020
salary Competitive package includes travel, accommodation, food and drinks and more!
accommodation includedAccommodation included
training providedTraining provided

Keeping our portfolio of chalets intentionally small and special has allowed us to focus on delivering exceptional service and cuisine in exceptional chalets.

In 2010, we were the proud overall winners of The Times of London’s Chalet Chef Award.

Our staff are handpicked industry professionals who will deliver exceptional service before and during your stay. They are, without doubt, our major asset and the core reason why holidaying with Purple Ski is so unique. We believe that by looking after and empowering them, they in turn will really look after you and make your ski holiday with us truly memorable.

In a nutshell, it’s for the chalets that guests first come to stay with Purple Ski, but it’s for the service that they return year after year.

Chalet Assistant

typical day A Typical Day in the Job

Reporting to the Chalet Manager, the Chalet Assistant is jointly (with the Chalet Manager, Chef(s) and Chalet Assistant/Driver) responsible for the day to day management of the assigned chalet, ensuring that the guests' needs are met at all times while maintaining the Company's standards.

The Chalet Assistant's main main role is one of hostess, waitress and housekeeper. All of the cooking is done by the chalet's professional chef.

No shopping or budgeting duties.

Main Duties

Service : General

Creates a warm, friendly and welcoming atmosphere for all guests.

Is available to answer any questions, or resolve any problems that the guests may have, always aiming to do whatever they reasonably can to ensure that guests have the best possible skiing holiday, whether on or off the slopes. To enable this, is knowledgeable about the resort, its facilities, the Purple Ski brochure and the Staff Manual.

Refers any complaints to Karen or Fleur.

On changeover day, helps clients arrange servicing and/or hire of ski equipment, also ski lessons etc. as required

Ensures that all guests are provided with welcome literature and emergency contact cards

Ensures an effective handover to the relief staff (who provide cover on your day off) so that the standard of service is maintained. On the day off of the chalet manager, takes the lead in any customer facing issues.

Service : Housekeeping

Ensures that excellent standards of hygiene and cleanliness are maintained in/around the chalet at all times, including at end of season. Cleans and tidies the following areas daily (kitchen, food storage areas and dining room/area are the chef's responsibility):

Vacuums and/or mops floors/carpets in all bedrooms and common areas

Refreshes sofa and other cushions

Makes beds

Tidies guests' bedrooms

Cleans bathroom sanitary-ware and surfaces

Cleans interior and exterior of windows as necessary

Carries out bedroom turn-down service during evening dinner service

On changeover day, works closely with all others on the chalet team to do whatever is needed to ensure a smooth and pleasant transition for the guests and efficient changeover for staff. Changes all linen and towels, thoroughly cleans chalet.

Changes bath and hand towels mid-week

Washes and irons "small" linen such as napkins, tablecloths, chef's whites, tea towels etc

Launders guest personal clothing as required

Washes up and polishes all glasses, crockery, cutlery and pans etc

Counts and bags up used linen/laundry ready for collection, labels bags, completes checklist(s). When clean laundry is returned, verifies receipts against the checklist and puts it away. Reports any issues (loss/damage etc.) to Karen or Michael

In conjunction with the others in the team, sets up and closes down the chalet at the start and end of the season

Service : Meals/Drinks/Other

Helps the chef in the preparation of breakfast as required. Also serves, clears and washes up.

Lays out and clears away afternoon tea.

Helps the chef in the preparation of menus, packed lunches, children's high teas and dinner as required.

Lays table for, serves and clears, dinner (including canapes etc.)

Lays out and clears coffee and after-dinner drinks and petit fours in the evening

Stocks up the guests' bar/fridge

Ensures that a bowl of fresh fruit is available to guests at all times

Receives, arranges and maintains fresh flowers each week


Helps the chef manage stocks of all items/requirements for the chalet, including helping to prepare and submit orders to the Supplies and Maintenance Manager on a timely basis, perform stock takes and explain any exceptional usage as requested.

Prepares and maintains an inventory of all household equipment as required/requested

Maintains an inventory of all linen, and ensures that future weeks' requirements can be met

Encourages guests to sign the visitors' book

ideal candidate Who are we looking for?

Must have significant prior hands-on experience in the hotel and catering industry, e.g., waitressing and/ or housekeeping, in high level establishments (e.g., super-yachts, 5* hotels, 2 AA rosette level restaurants).

Must be good at working as part of a team, have extremely high work standards, be customer-focused, self motivated, take pride in your work at all times and be conscientious.

While previous chalet work or spoken French is not a requirement, it can be an advantage.

our offer What we can offer you

Competitive package includes travel, accommodation, food and drinks and more!


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