The job description
a typical day in resort
A typical week starts on Saturday, which is the changeover day. This is the hardest day of the week, which includes doing the airport run, cleaning apartments, and putting clients into their apartments upon arrival.
The rest of the week is much easier:
- Sunday evenings we visit clients to be sure everything is fine and to explain how the week will run for them.
- Mon-Fri afternoons from 2-4.30pm is Group Ski (groups based roughly on ability, led by ESF instructors - we go at the back of the group) then apres-ski down on the piste front.
- Monday night is Bar Night.
- Tues and Fri nights we do another visit to clients.
Who are we looking for?
what makes you the ideal candidate
We're a small, tight-knit team, and depend on each person to get stuck into the task at hand, whether that's chatting to clients over a drink in the afternoons, cleaning toilets on changeover day, or helping clients explore the mountain safely; we don't expect our reps to do anything we wouldn't do ourselves, and work alongside you in every part of the role, setting the example, offering support, and guiding in any way we can.
We are looking for 6-7 English-speaking reps with EU passports for this season 2024/25 (from mid-December to mid-April), whose role will include:
- Skiing with our clients in our instructor-led afternoon Group Ski, Mon-Fri afternoons.
- Socialising with clients during the week (visits, Bar Night, après-ski).
- Cleaning on Saturdays/airport run/greeting clients.
Being able to ski is not the most important requirement for this role; we are primarily looking for people who:
- Are reliable, flexible, and hardworking
- Are friendly and outgoing, with excellent people-skills
- Have great teamwork skills (you will live and work with your colleagues, so this is crucial)
- Are happy to get stuck in and take initiative
- Can work in a dependable way within a largely informal setting, whose main job is to engage with clients and make sure they have the best experience possible
We’re a small company and rely on return business, which is why our customer service and guaranteeing our clients enjoy their holiday, in a relaxed and friendly atmosphere, is vital.
What can we offer you?
why choose us for your ski season
As a company, we offer our team an incredible chance to experience life in a non-touristy and authentic French mountain village, the chance to become fantastic skiers/snowboarders, and really to connect with both clients and locals in a way that we believe is unique. You can get as much or as little as you choose out of the experience, but the opportunity is there to truly develop your skills and also have a great time.
- Living in a traditional French village for 4.5 months, with a brilliant opportunity to become an excellent skier and learn French in a hidden gem of the French Alps.
- Meeting lovely people – both clients and locals – and developing customer service skills.
- Accommodation, lift pass, ski equipment, insurance, travel between resorts in the valley as required, transfer to/from airport at beginning/end of the season, are included for the winter.