The job description
a typical day in resort
KEY DUTIES – PRE SEASON
• Undertake a training course before the resort team arrive and deliver the training programme to the resort team in conjunction with the Operations Manager
• Organise and supervise the preparation, set up and cleaning of all chalets and staff accommodations prior to the start of the season
• Compile inventories for each chalet and staff accommodation where required alongside Office Manager/Managing Director
KEY DUTIES – IN SEASON
• Changeover day management and checking – ensuring linen and supplies for changeover are into chalets either the day before changeover or the morning of changeover and supported by Senior Host
• Delivering inventory into chalets as required (supported by Resort Assistant team) – cots/highchairs etc and any replacements for glassware etc and also ensure toy boxes and kids packs are in supply
• Dressing gown management alongside Senior Host
• Responsible for chalet appearance across property from external areas to garages and all internal guest spaces and back supplies areas
• Instructing chalet teams to ensure chalets are up to cleaning and presentation standards
• Liaising with hosts on breakages, topping up replacements and updating Managing Director as required
• Responsible for supply of toiletries and slippers
• Purchasing new inventory as required either locally or liaising with Managing Director/Office Manager for online purchase and delivery to resort
• Sign off chalets on changeover day alongside Operations Manager
• Checking chefs have signed off on fridges and freezers for basic food hygiene – ad hoc checking
• Familiar with how each chalet should look from an invent perspective and making sure this is replicated each week
• Managing extra duvets and pillows/spare beds etc
KEY DUTIES – POST SEASON
• Alongside Operations Manager, manage the resort team to clean and shut down all chalets and staff accommodation
• Compile inventories for each chalet and staff accommodation where required alongside Office Manager and Managing Director
• Ensure all staff return uniforms, staff linen and towels in a clean and tidy manner
Who are we looking for?
what makes you the ideal candidate
QUALIFICATIONS, EXPERIENCE AND SKILLS
• Front of house service/management background ideally in 5* establishments with fine dining and housekeeping
experience
• A keen eye for detail
• Excellent time management and organisational skills with a ‘nothing is too much trouble’ attitude
• Good interpersonal skills and able to converse at all levels with colleagues and guests
• Able to work on own initiative as well as being a team player
• Must be fluent in English – both written and spoken
What can we offer you?
why choose us for your ski season
• Ski/snowboard hire
• Accommodation
Details & Apply..
