Operations Assistant

	Resort Job France
	Location: France, Saint Martin de Belleville
	Start date: 8th Nov 2024
	Salary: €2,200 per month (gross)
	Contract duration: Approx 5.5 months (end April - exact date TBC)
	Hours of work: 39 hours a week
	Accommodation included
	Training provided

We are an owner operated business, now in our eleventh year and we have developed a reputation for a luxurious yet friendly catered chalet service that is tailored to our guests’ needs. We have grown substantially over the past years so are a very exciting company to work for.

MAIN RESPONSIBILITIES

• Providing support to Head of Housekeeping and Head of Vehicles/Maintenance

• Guest ski pass collection

• Assist in handling and actioning in-resort client concierge (restaurants, massage etc)

• Assisting with changing over hot tubs on changeover days

• Responsible, along with Head of Housekeeping, for assisting in preparing the chalet laundry for changeover to ensure all the chalets have sufficient supplies

• Assisting with dressing gown management (washing and distributing children’s dressing gowns on changeover day)

• Supporting and assisting the team on weekly changeover cleans to ensure chalets are signed off and ready for incoming clients

• Checking chalets through the week to ensure they are presented and cleaned correctly by the host and resort assistant teams

• Logging maintenance and vehicle issues if Head of Maintenance is off

• Delivering supplies as directed by Head of Maintenance

• Driving phone shifts as required

• At times you may be required to cover host/driver shifts – on such occasions other tasks will not be asked of you.

THIS ROLE WITH ALSO BE CLIENT FACING DEALING WITH ANY CLIENT ISSUES WHEN OPERATIONS MANAGER IS OFF

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QUALIFICATIONS, EXPERIENCE AND SKILLS
• Full UK or European/French driving license
• Must be at least 21 (for vehicle insurance purposes)
• Front of house service background ideally in 5* establishments with fine dining and housekeeping experience
• Previous experience of driving large vehicles and on snow is highly desirable
• A keen eye for detail
• Excellent time management and organisational skills with a ‘nothing is too much trouble’ attitude
• Good interpersonal skills and able to converse at all levels with colleagues and guests
• Able to work on own initiative as well as being a team player
• Must be fluent in English – both written and spoken

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• Ski/snowboard hire
• Accommodation and utilities
• Meals provided when working over a lunch or dinner time
• End of season discretionary performance-based bonus