The job description
a typical day in resort
MAIN RESPONSIBILITIES
• Providing support to Head of Housekeeping and Head of Vehicles/Maintenance
• Guest ski pass collection
• Assist in handling and actioning in-resort client concierge (restaurants, massage etc)
• Assisting with changing over hot tubs on changeover days
• Responsible, along with Head of Housekeeping, for assisting in preparing the chalet laundry for changeover to ensure all the chalets have sufficient supplies
• Assisting with dressing gown management (washing and distributing children’s dressing gowns on changeover day)
• Supporting and assisting the team on weekly changeover cleans to ensure chalets are signed off and ready for incoming clients
• Checking chalets through the week to ensure they are presented and cleaned correctly by the host and resort assistant teams
• Logging maintenance and vehicle issues if Head of Maintenance is off
• Delivering supplies as directed by Head of Maintenance
• Driving phone shifts as required
• At times you may be required to cover host/driver shifts – on such occasions other tasks will not be asked of you.
THIS ROLE WITH ALSO BE CLIENT FACING DEALING WITH ANY CLIENT ISSUES WHEN OPERATIONS MANAGER IS OFF
Who are we looking for?
what makes you the ideal candidate
QUALIFICATIONS, EXPERIENCE AND SKILLS
• Full UK or European/French driving license
• Must be at least 21 (for vehicle insurance purposes)
• Front of house service background ideally in 5* establishments with fine dining and housekeeping experience
• Previous experience of driving large vehicles and on snow is highly desirable
• A keen eye for detail
• Excellent time management and organisational skills with a ‘nothing is too much trouble’ attitude
• Good interpersonal skills and able to converse at all levels with colleagues and guests
• Able to work on own initiative as well as being a team player
• Must be fluent in English – both written and spoken
What can we offer you?
why choose us for your ski season
• Ski/snowboard hire
• Accommodation and utilities
• Meals provided when working over a lunch or dinner time
• End of season discretionary performance-based bonus