Location : France, Austria, Greece, France, Austria, Greece
Start Date : Winter Season, November-April
The Salary : Upon Application
We realise that our resort staff have been instrumental in the continued success of the company and we hand pick our staff not only for their experience but more importantly for their enthusiasm and outgoing and friendly nature to run our resorts and chalets. Subsequently we want our staff to be the best in order for us to continue to provide that ‘little bit extra’. If you feel you have what it takes and want to be part of a company that is committed to excellence then we are the company for you.
A Typical Day in the Job
As Sous Chef you will assist in the running every aspect of the Hotel Kitchen. Supporting the Head Chef in the management of a team of chefs (size of team is dependent on property size), you would take responsibility for ensuring the preparation, delivery and service of food within your property. You will also ensure that the kitchen environment is a clean, tidy, efficient and safe working environment meeting our high company standards and in compliance with UK and Local law.
You will train, monitor and ensure all staff adhere to HCCAP best practice to ensure food and hygiene standards are exceptional. As an Alpine Elements Sous Chef you will motivate, train and develop your team of chefs through performance management and set objectives to ensure a succession plan is implemented.
You will also liaise with the Head Chef and Hotel Manager to ensure
appropriate placements are offered to your team in line with their development plans. As a Sous Chef you will assist the Head Chef in leading and inspiring your kitchen team to achieve and exceed our customer expectations throughout the season. At Alpine Elements we look
for Sous Chefs who are talented, friendly and passionate about their role.
Key Accountabilities & Responsibilities:
To ensure that guests expectations in terms of Food are exceeded at all times
To ensure you achieve the set target for customer feedback in terms of “Food Scores”
Ensure that all customer complaints are resolved and responded to in a timely and efficient manner
Assist the Head Chef and in their absence prepare and deliver to the highest standard
the Hotel set menu, ensuring that our guests expectations are met at all times
Anticipate and cater for a variety of dietary requirements on an adhoc basis to budget
Ensure the kitchen environment is a clean, safe work environment meeting local and UK HCCAP regulations
Assist the head chef in training, management and development of the kitchen team including; rotas, discipline, setting objectives and regular reviews of performance and staff motivation
Assist the Head Chef and in their absence ensure strict stock control procedures for wastage, portion control, spillage, leakage
Assist where required in the completion of the weekly accounts and administrative tasks for all areas of the Kitchen including; Ordering, Stock Control, Sales and HCCAP to set deadlines and using this information to ensure that all budgets/sales targets are being meet
To develop and maintain relationships with all suppliers ensuring all deliveries meet our requirements for On Time, HCCAP and following up on any Back Orders and reimbursement for out of stock items
To identify, initiate, market and monitor incremental sales for packed lunches and liaise with the restaurant supervisor to ensure the set menu promotes the sales of wine
Liaise with the Restaurant Supervisor to assist in the Hotel Assistant teams knowledge and description of the set menu, to guests
Implementing, monitoring and recording all HCCAP and COSHH requirements
Taking a proactive approach to stock control and ordering ensuring that expenditure remains within set budgets
To ensure that all sales targets are being achieved throughout the season
o Internal: Head Chef, Catering Manager, Hotel Manager, Restaurant / Bar Supervisors
o External: Suppliers, Property Owners.
Who are we looking for?
Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We place considerable emphasis on your Personal Qualities as the training and support we provide can often strengthen any weaknesses that exist in other areas.
o Strong social/People skills/Cheerful/Outgoing (E)
Alpine Elements Ltd 2014
o Highly Motivated (E)
o Passionate / Enthusiastic (E)
o Ability to work alone and as part of a team (E)
o Ability to cope under pressure (E)
o Willingness to work hard / long hours (E)
o Adaptable / Flexible Attitude (E)
o Honest and Trustworthy (E)
Skills & Ability
o Customer Service (E)
o Communication Skills (E)
o Problem Solving and Complaint Handling (E)
o Planning Organisational Skills (E)
o Literate and Numerate (E)
o IT / Admin / Social Media (E)
o Training Mentoring (E)
o Food Hygiene Certification
o NVQ Level 2 or 3, BTEC or City and Guilds 701 &702 or Equivalent or relevant
o Relevant Transferable work Experience (E)
o People/ Team management / Supervisory Experience (E)
o Catering for between 35 to 170 covers (E)
o Catering to 4* (4 course set menu) Standard (E)
What we can offer you
We realise that our resort staff have been instrumental in the continued success of the company and we hand pick our staff not only for their experience but more importantly for their enthusiasm and outgoing and friendly nature to run our resorts and chalets. Subsequently we want our staff to be the best in order for us to continue to provide that ‘little bit extra’. If you feel you have what it takes and want to be part of a company that is committed to excellence then we are the company for you. At Alpine Elements we realise that hard work and commitment should be rewarded, so we will provide our seasonal staff with:
· A competitive salary,
· Transport to and from resort – from a London departure point
· Accommodation, including utilities
· Branded uniform
· Ski equipment – either skis poles and boots or Snowboard & boots
· Emergency Medical Insurance
· Staff Concessions on Alpine Elements brands holidays for up to 13 months after you have completed your season
· Friends & Family discount whilst you are working your season
· Discounts on a range of sporting equipment provided by our suppliers i.e. Tushingham – Windsurf and Sailing equipment, Sun God – Customer sunglasses, Specialised - Mountain Bikes, Mystic – Sailing, Yachting, Windsurfing apparel and equipment, Snow Shop – complete range of ski equipment and clothing from skis & snowboards to ski & casual clothing.
· Low Commitment Bond