location Location : France, France

start date Start Date : Winter Season, November-April

salary The Salary : Upon Application




We realise that our resort staff have been instrumental in the continued success of the company and we hand pick our staff not only for their experience but more importantly for their enthusiasm and outgoing and friendly nature to run our resorts and chalets. Subsequently we want our staff to be the best in order for us to continue to provide that ‘little bit extra’. If you feel you have what it takes and want to be part of a company that is committed to excellence then we are the company for you.



typical day A Typical Day in the Job

Reporting to the Ski Shop Manager you will assist with the overall smooth running of the Ski Hire Shop. As a Ski Technician you will assist customers with the selection of ski equipment by providing knowledgeable service and promote the quality and sales of our equipment. You will also be responsible for supervising stock control, client records and maintaining ski equipment.

Key Accountabilities & Responsibilities:

Customer Focus

o Represent the company in a professional, well presented manner at all times and in compliance with the company uniform policy

o Assist guests with the appropriate selection of skis and related equipment, demonstrating, fitting & measuring equipment for customers

o At the start of season complete all ski/board setup, servicing & maintenance. Ensuring all equipment meets with the company’s high standards

o Resolve customer complaints in an efficient and timely manner

o Advise customers on how to care for and use products

Operational

o Carrying out monthly stock takes

o Complete and catalogue equipment booking in/out logs

o Ensure weekly admin related to servicing & damages is completed accurately and on time

o Greet customers and identify their needs

o Bind, wax, and prepare skis for customer use

o Maintain the shop, ensure it is clean and tidy at all times with correct branding and promotional material

o Be aware and follow best practice regarding payment and exchanges, and store security.

Sales

o Achieve set targets for sales and customer satisfaction

o Follow and adhere to implemented secure cash handling processes

o Maintain ski/board stock, ensuring all equipment is maintained to the highest standard at all times whilst minimising cost through planning & scheduling replacement parts/equipment

Key Relationships:

o Internal: Customers, Ski Shop Manager, Resort Rep, Hotel Manager, Area Manager, General Staff

o External: Suppliers, property owners, local authorities


ideal candidate Who are we looking for?

Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We place considerable emphasis on your Personal Qualities as the training and support we provide can often strengthen any weaknesses that exist in other areas.

Personal Qualities
o Strong social/people skills/Cheerful/Outgoing (E)
o Highly Motivated (E)
o Passionate / Enthusiastic (E)
o Ability to work alone and as part of a team (E)
o Ability to cope under pressure (E)
o Willingness to work hard / long hours (E)
o Adaptable / Flexible Attitude (E)
o Honest and Trustworthy (E)

Skills & Ability
o Customer Service (E)
o Communication Skills (E)
o Problem Solving & Complaint Handling (E)
o Sales Experience (E)
o Planning/Organisational (E)
o Literate and numerate (E)
o IT, Admin & Social Media (E)
o Conversational French / German (D)

Qualifications
o Full, Clean, UK Driving License Over 21 Years Of Age (E)
o Completion of established Ski Technician Course (E)

Experience
o Relevant / Transferable Work Experience (E)
o Secure Cash Handling Experience (E)
o People / Team Management / Supervisory Experience (E)


our offer What we can offer you

We realise that our resort staff have been instrumental in the continued success of the company and we hand pick our staff not only for their experience but more importantly for their enthusiasm and outgoing and friendly nature to run our resorts and chalets. Subsequently we want our staff to be the best in order for us to continue to provide that ‘little bit extra’. If you feel you have what it takes and want to be part of a company that is committed to excellence then we are the company for you. At Alpine Elements we realise that hard work and commitment should be rewarded, so we will provide our seasonal staff with:

· A competitive salary,
· Transport to and from resort – from a London departure point
· Accommodation, including utilities
· Meals
· Branded uniform
· Ski equipment – either skis poles and boots or Snowboard & boots
· Emergency Medical Insurance
· Staff Concessions on Alpine Elements brands holidays for up to 13 months after you have completed your season
· Friends & Family discount whilst you are working your season
· Discounts on a range of sporting equipment provided by our suppliers i.e. Tushingham – Windsurf and Sailing equipment, Sun God – Customer sunglasses, Specialised - Mountain Bikes, Mystic – Sailing, Yachting, Windsurfing apparel and equipment, Snow Shop – complete range of ski equipment and clothing from skis & snowboards to ski & casual clothing.
· Low Commitment Bond