location Location : France, France

start date Start Date : Winter Season, November-April

salary The Salary : Upon Application




We realise that our resort staff have been instrumental in the continued success of the company and we hand pick our staff not only for their experience but more importantly for their enthusiasm and outgoing and friendly nature to run our resorts and chalets. Subsequently we want our staff to be the best in order for us to continue to provide that ‘little bit extra’. If you feel you have what it takes and want to be part of a company that is committed to excellence then we are the company for you.



typical day A Typical Day in the Job

Reporting to the Area Manager you will be responsible for the upkeep and maintenance of

all Alpine Elements property within resort. As a Maintenance Person you will work on a rota

basis to coincide with our chalets within resort but it is expected you possess a flexible

attitude as this is an ‘on-call’ role. Your tasks at time will includes emergencies such as

guests locking themselves out of chalets and a leaking dishwasher, or everyday upkeep of

the properties. At times you may also be required to assist with transporting guests to &

from and around resort. Although not a direct customer facing role you will interact with our

guests when in our properties and driving, therefore a professional yet friendly manner must

be apparent in these situations.

Key Accountabilities & Responsibilities:

Customer Focus

o To assist the other resort staff in various roles when necessary ensuring impeccable

customer service

o To make yourself known to our guests when entering a property

o Provide an accurate & consistent appearance of the company at all times with

professionalism and by adhering to uniform requirements and grooming standards

Operational

o Take ownership and resolve maintenance issues as and when they arise

o To communicate efficiently with the Chalets Manager/Hotel Manager and resort staff

with the progress and projected completion of maintenance works

o To pro-actively identify, note, plan and resolve any maintenance issues in a timely

manner

Alpine Elements Ltd 2014

o To complete works to the highest standards in line with company policy

o To be on-call (on a rota basis) in cases of an emergency to manage any incidents

o It may required on occasion that you assist with the transporting guests

o Escalate/Report all scheduled works to Resort Chalets Manager/Hotel Manager

Key Relationships:

o Internal: Customers, Hotel Managers, Resort Managers, Area Managers, General

Staff

o External: Suppliers, local authorities, property owners


ideal candidate Who are we looking for?

Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We
place considerable emphasis on your Personal Qualities as the training and support we
provide can often strengthen any weaknesses that exist in other areas.
Personal Qualities
o Strong social/people skills/Cheerful/Outgoing (E)
o Highly Motivated (E)
o Passionate / Enthusiastic (E)
o Ability to work alone and as part of a team (E)
o Ability to cope under pressure (E)
o Willingness to work hard / long hours (E)
o Adaptable / Flexible Attitude (E)
o Honest and Trustworthy (E)
Skills & Ability
o Customer Service (E)
o Communication Skills (E)
o Problem Solving & Complaint Handling (E)
o Planning/Organisational (E)
o Literate and numerate (E)
o IT, Admin & Social Media (E)
o Conversational French/German (D)
Qualifications
o Full, Clean, UK Driving License Over 21 Years Of Age (E)
o Recognised Trade Training Certification in one of the following areas: Plumbing,
Construction, Electrician, Carpentry (E)
o
Experience
o Relevant / Transferable Work Experience (E)
o Secure Cash Handling Experience (E)


our offer What we can offer you

At Alpine Elements we realise that hard work and commitment should be rewarded, so we will provide our seasonal staff with:
· A competitive salary,
· Transport to and from resort from a London departure point
· Accommodation, including utilities
· 2 Meals per day
· Branded uniform
· Access to use of sports equipment e.g. bikes, paddleboard.
· Lift Pass for hiking or biking on the mountain
· Emergency Medical Insurance
· Friends & Family discount whilst you are working your season
· Staff Concessions on our holidays for up to 13 months after you’ve completed your season
· Discounts on a range of sporting equipment provided by our suppliers e.g. Sun God sunglasses, Specialised - Mountain Bikes, Mystic – Sailing, Yachting, Windsurfing apparel and equipment, Snow Shop ski & casual clothing.