A Typical Day in the Job
Why Work for us?
More Mountain is a friendly and vibrant, privately owned ski business with over 12 years experience in the ski industry and a portfolio of over 30 properties in Morzine. We're very proud of our reputation and are well known for having amazing chalets and apartments, awesome staff and incredible service. We fully appreciate our employees are the face of our business, they make or break our holiday experience so are therefore the key to our success. We are very proud of them.
Sam and Jon, the owners of More Mountain, still run the business hands-on with a team of highly experienced head office staff.
“We train our chalet hosts thoroughly and support them throughout the ski season. We know how hard it can be and expect a lot of hard graft, but at the same time we also make sure they get plenty of mountain time - after all that is why we are all here!”
Our service is outstanding, nothing is too much trouble and we have a lot of repeat guests. Our chalet hosts, year on year are some of the best in Morzine, so every season there are big boots to fill when we recruit a new team.
The Job Itself
We have some of the best-catered chalets in Morzine and an excellent reputation to go with it. We pride ourselves on our attention to detail and service. In return, we offer a great package in a fun environment with like-minded people who support you.
Our catered chalet service means that on 5 days of the week, we produce tasty restaurant-style gastro food, serve quality handpicked wine and most importantly, we make our guests laugh and smile every day! We also provide welcome drinks and canapes, cooked breakfasts, freshly baked cakes for afternoon tea and a pick-up and drop off service to and from the slopes in one of our Landrovers or Minibuses.
As a chalet host you will be responsible for :
• Providing a “Dinner Party” experience 6 nights per week
• Being enthusiastic at all times and dedicating yourself to excellent customer service
• Providing cooked breakfasts and daily advice for the slopes
• Driving guests to and from the ski lifts
• Cleaning and maintaining your chalet
• Weekly changeovers and deep chalet cleans
• Maintaining Hot Tubs Daily
• Liaising with Transfer Companies, Ski Hire Companies and Ski Schools
• Accounts and Budget Responsibility
• Shopping & Stock Control
• Basic Chalet Maintenance
• Maintaining 5* Levels of Customer Feedback
At More Mountain, you have the autonomy to run your own chalet as if it was your own business. You are the face of More Mountain, delivering our company promise of a seamless chalet experience from the moment our guests arrive to the moment they leave, making them feel relaxed and welcome.