Hotel Assistant

	Catering Job Bar Staff
	Location: Finland & Sweden , Karesuando
	Start date: 7th Nov 2025
	Salary: Competitive
	Contract duration: 5 Months
	Hours of work: Fulltime
	Accommodation included
	Training provided

Based in True Lapland, we pride ourselves on offering once-in-a-lifetime experiences in an unforgettable part of the world - a real winter wonderland. Far from the mass-market ski resorts or Santa theme parks, we choose to welcome guests from all over the world to remote, wilderness Arctic locations in the very north of Sweden and Finland - making dreams come true for thousands of children and grown-ups alike.

As a member of the hotel team, you will play a key role in the day to day running of the hotel. We are looking for experienced hotel workers to work in the reception, restaurant & bar, housekeeping and kitchen. You will work on a daily basis to ensure guest satisfaction is of the upmost standard, all areas of the hotel are cleaned to a high standard, be the main point of contact for guests, serve and produce food and drinks for the customers.

Our hotels are located in the border village of Karesuando, which straddles Sweden and Finland, along the renowned 'Northern Lights Route' - so called because it is one of the best places in the world to see the Aurora Borealis

Main Responsibilities:

- Offering all guests an excellent standard of hospitality throughout their stay.

- Being the first point of contact for any questions or queries guests may have.

- Daily administrative duties relating to the job role.

- Ensuring that you are visible and accessible and show a presence throughout the hotel.

- Prompt and efficient in solving any guest issues.

- Undertake any training and professional development as and when required.

- Undertake any other reasonable duties, commensurate within the job title, as may be determined by your line manager.

Essential Skills and Experience:

- Proven experience in a similar hospitality role.
- Fluency in spoken & written English.
- Proven ability to produce a high standard of work.
- Exceptional communication and customer service skills.
- Keen problem-solving skills and a proven ability to thrive in a fast paced working environment.
- Team-player, with ability to build and maintain strong, trusting, working relationships.

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- Competitive salary.
- Shared accommodation.
- Staff meals.
- Generous pension scheme.
- Reimbursement of flights to/from Lapland.
- Opportunity to enjoy Lapland excursions such as snowmobiling and husky sledding.
- Airport transfers to/from the resort.